Important: By registering and using FAM68 services, you agree to be bound by all Terms and Conditions stated below. If you do not agree with any part of this document, you are advised not to proceed with registration.
Definitions and Interpretation
In these Terms and Conditions, the following words carry the meanings stated unless the context requires a different interpretation:
- "FAM68" refers to the online gaming platform operated under the domain fam68.pro, including all services, products, and applications offered.
- "Member" refers to any individual who has registered and holds an active account with fam68.
- "Platform" refers to the fam68 website, mobile app, and all other digital channels operated by fam68.
- "Games" refers to all types of gaming activities available on the fam68 platform, including slots, Live Casino, sports betting, and other games.
- "Real Money" refers to Malaysian Ringgit (RM) or valid currency deposited into a fam68 account by a member.
- "Bonus" refers to free credits, bonus cash, free spins, or any form of promotional reward granted by fam68 to members.
- "KYC" (Know Your Customer) refers to the identity verification process required of FAM68 members.
Interpretation of these terms is final and subject to fam68's discretion in cases of ambiguity or dispute.
Eligibility & Account Registration
To become a fam68 member and use our platform, you must meet the following eligibility requirements:
- You must be at least 18 years of age at the date of registration.
- You are registering in a personal capacity and not as a representative or agent of any third party.
- The information you provide during registration is complete, accurate, and up to date.
- You do not have any other active FAM68 account — each individual is permitted to hold only one account.
- You have not previously been banned or blocked from using FAM68 services.
FAM68 reserves the right to request identity document verification (KYC) at any time as part of the account verification process. Documents that may be required include a national ID, passport, utility bill, or recent bank statement. Failure to comply with a KYC request within the stipulated period may result in account suspension or closure.
Multiple Accounts Prohibited
Each individual is permitted to hold only one fam68 account. Registering multiple accounts is considered fraud and all related accounts will be immediately closed, with all balances and winnings forfeited.
Deposits, Withdrawals, and Financial Transactions
FAM68 offers a range of safe and convenient deposit and withdrawal methods for Malaysian members. All financial transactions on the FAM68 platform are protected with 256-bit SSL encryption.
Deposit: Members may make deposits using available methods including bank transfers via FPX, Touch 'n Go eWallet, GrabPay, Boost, and other supported digital wallets. The minimum deposit is RM 30 and is processed automatically within seconds.
Withdrawal: Withdrawal requests are processed within 5 minutes on business days. The minimum withdrawal amount is RM 50. Members must ensure the registered bank account is under the same name as their fam68 account to avoid any delays or rejections.
- FAM68 reserves the right to request additional verification before approving withdrawals that exceed certain limits.
- Withdrawals may only be made to a bank account or digital wallet registered under the same member's name.
- Any attempt to withdraw funds using a method different from the original deposit method may be rejected or delayed.
- FAM68 is not responsible for any delays caused by the member's bank or third-party payment processors.
Reminder: All suspicious financial transactions will be investigated. fam68 reserves the right to freeze an account while an investigation is in progress to protect the security of all members.
Bonuses, Promotions, and Wagering Terms
FAM68 offers a variety of attractive bonuses and promotions for new and existing members. All bonuses are subject to the wagering (rollover) requirements specified for each promotion.
- The welcome bonus may only be claimed once by each new member.
- Each bonus carries different rollover requirements — please read the terms of each promotion carefully before accepting a bonus.
- Bonuses cannot be directly converted to cash without first meeting the specified rollover requirements.
- FAM68 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
- Bonus abuse, including the use of wagering strategies intended to manipulate bonus conditions, will result in bonus cancellation and possible account closure.
- Bonuses may not be transferred between different member accounts.
To ensure fairness for all members, FAM68 uses an automated detection system to identify any promotion abuse attempts. Members found to have violated promotion terms will be subject to appropriate action, including membership termination without refund.
Game Rules and Member Conduct
All fam68 members are required to comply with the established game rules and maintain respectful and responsible conduct while using the platform.
- The use of any software, bots, automated tools, or other methods to manipulate games is strictly prohibited.
- Any form of collusion between players to gain an unfair advantage in games is a serious violation.
- Members are solely responsible for keeping their account username and password secure.
- FAM68 is not liable for losses arising from unauthorised use of an account due to a member's negligence.
- Offensive language, threats, or harassment directed at FAM68 staff or other members will not be tolerated.
FAM68 uses a Random Number Generator (RNG) certified by an independent body to ensure that every game outcome is truly random and cannot be manipulated by any party, including FAM68 itself. Game fairness is our top priority.
Privacy and Data Protection
FAM68 takes the privacy of all our members seriously. All personal data collected is used solely for account management, identity verification, and service improvement purposes.
- Your personal data will not be sold, leased, or shared with third parties without your consent, except where required by law.
- FAM68 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
- Members have the right to request access to, correction of, or deletion of their personal data by contacting our support team.
- Financial transaction records are stored securely and are accessible only to authorised personnel.
For more information on how we handle your personal data, please refer to Privacy Policy fam68 available on our website.
Limitation of Liability and Disclaimer
FAM68 provides the online gaming platform "as is" and makes no guarantees regarding continuous availability or uninterrupted service.
- FAM68 is not liable for any loss or damage arising from technical disruptions, internet connection failures, or circumstances beyond our control.
- In the event of a game interruption caused by a system failure, FAM68 will endeavour to restore the state to what it was prior to the disruption.
- FAM68 is not responsible for any taxes, duties, or other financial liabilities that may arise from winnings obtained by members.
- Fam68's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member within the preceding 30 days.
Account Closure and Exclusion
FAM68 reserves the right to suspend, restrict, or close any member's account under the following circumstances:
- Violation of any provision within these Terms and Conditions.
- Suspected fraud, money laundering, or other illegal activity.
- Providing false or misleading information during registration or the KYC process.
- Abuse of the bonus or promotion system.
- Accounts that have been inactive for more than 12 consecutive months.
Members may also close their own account at any time by contacting the FAM68 customer support team. Any valid balance in the account will be returned upon completion of the verification process, provided there are no unresolved term violations.
Voluntary Exclusion (Self-Exclusion)
Members who wish to take a temporary or permanent break from gaming may apply for voluntary exclusion via the Responsible Gaming. FAM68 will fully honour the request within 24 hours.
Amendment of Terms and Conditions
FAM68 reserves the right to modify, add to, or amend these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our website. Members will be notified via email or in-account notification of any material amendments.
Continued use of the fam68 platform after changes are published constitutes the member's acceptance of the amended terms. If you disagree with the amendments, you have the right to close your account and withdraw any valid balance.
FAM68 recommends that all members review this Terms and Conditions page periodically to ensure they remain informed of the latest rules governing use of the platform.
Applicable Law and Dispute Resolution
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where fam68 operates. Any dispute arising from or related to the use of the fam68 platform shall first be resolved through negotiation between the member and the fam68 support team.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the dispute to binding arbitration. The arbitration decision is final and binding on both parties.
The official language for all FAM68 communications and disputes is Bahasa Melayu and English. In the event of a conflict between translated versions, the English version shall prevail.